Privacy Policy

Your privacy and data security are our top priorities

Last Updated: December 14, 2024

Risk Control Services Nigeria ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Register for our services or create an account
  • Request a consultation or quote
  • Subscribe to our newsletter or communications
  • Fill out forms on our website
  • Contact us via email, phone, or contact forms
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email address, phone number, physical address)
  • Company name and job title
  • Industry and business information
  • Service preferences and requirements
  • Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and website navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our risk management and protective intelligence services
  • Communication: To respond to inquiries, send service updates, and provide customer support
  • Marketing: To send newsletters, promotional materials, and relevant industry insights (with your consent)
  • Analytics: To analyze usage patterns and improve our website and services
  • Security: To protect against fraud, unauthorized access, and other security risks
  • Legal Compliance: To comply with applicable laws and regulations
  • Business Operations: To manage our business relationships and contracts

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, conducting services, or servicing you. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information when required to do so by law or in response to valid requests by public authorities, including:

  • Compliance with legal processes (court orders, subpoenas)
  • Protection of our legal rights and property
  • Investigation of fraud or security issues
  • Protection of the safety of our users or the public

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure server infrastructure and firewalls
  • Regular security assessments and audits
  • Access controls and authentication procedures
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on:

  • The nature of the information collected
  • Our ongoing relationship with you
  • Legal, regulatory, or contractual obligations
  • Business and operational needs

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can request copies of the data we hold about you.

6.2 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly at info@riskcontrolnigeria.com
  • Updating your communication preferences in your account settings

6.3 Data Deletion

You may request deletion of your personal information, subject to certain legal exceptions. We will respond to such requests in accordance with applicable data protection laws.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings and opt out of certain tracking technologies.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Nigeria. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

9. Third-Party Websites

Our website may contain links to third-party websites, including our specialized service platforms (Nigeria Risk Index, BcOnline, Poltest, Portal4Security). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of our services after such modifications constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Risk Control Services Nigeria
Plot 5, Dreamworld Africana Road
After Orchid Hotel 2nd Toll Gate
Lekki – Epe Expressway
Lagos, Nigeria

Email: info@riskcontrolnigeria.com
Phone: +234 901 178 2353

12. Compliance with Nigerian Data Protection Regulation (NDPR)

Risk Control Services Nigeria is committed to complying with the Nigeria Data Protection Regulation (NDPR) and other applicable data protection laws. We implement appropriate technical and organizational measures to ensure data protection compliance and respect your rights as a data subject.

13. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services or provide us with your personal information.