There are several reasons why ex-public security officers, such as police or soldiers, may face challenges transitioning to private or industrial security roles. These challenges stem from the differences in the nature of the work, expectations, and culture between the public and private security sectors.

Differences in Work Nature

1.    Law Enforcement vs. Customer Service: Public security officers, particularly police, are primarily focused on law enforcement, which involves apprehending criminals and upholding public order. In contrast, private security officers often prioritize customer service, ensuring the safety and well-being of clients and their property. This shift in focus can be difficult for ex-police officers who are accustomed to a more assertive and confrontational approach.

2.    Reactive vs. Proactive: Public security officers often respond to incidents in progress, while private security officers are tasked with preventing incidents from occurring. This proactive approach requires a different mindset and skillset, emphasizing observation, communication, and de-escalation techniques.

3.    Restricted Authority: Public security officers have the authority to detain, arrest, and use force when necessary. Private security officers have limited authority and must rely on observation, communication, and reporting potential incidents to law enforcement. This transition can be frustrating for ex-police officers accustomed to a more direct and authoritative approach.

Differences in Expectations

1.    Performance Metrics: Public security officers are often evaluated based on crime statistics and arrest rates. Private security officers are evaluated based on their ability to prevent incidents, maintain a positive client experience, and adhere to company policies. This shift in performance metrics can be challenging for ex-police officers accustomed to a more quantitative approach to performance evaluation.

2.    Client Satisfaction: Public security officers are accountable to the public and the government. Private security officers are accountable to their clients, who may have specific needs and expectations. Ex-police officers may need to adapt their communication and interpersonal skills to meet the expectations of private clients.

3.    Legal Considerations: Public security officers are bound by strict legal guidelines and procedures. Private security officers have more flexibility in their actions, but they must still adhere to the law and company policies. This balance of discretion and compliance can be challenging for ex-police officers accustomed to a more regimented legal framework.

Differences in Culture

1.    Hierarchy and Structure: Public security organizations have a clear hierarchy and chain of command. Private security companies may have a flatter structure, with more emphasis on teamwork and collaboration. Ex-police officers may need to adjust their leadership style and adapt to a more decentralized decision-making process.

2.    Communication and Relationships: Public security officers often work closely with other law enforcement agencies and government officials. Private security officers may have more limited interaction with law enforcement and primarily interact with clients and company personnel. Ex-police officers may need to develop new communication and relationship-building skills to succeed in the private sector.

3.    Focus on Profitability: Public security organizations are funded by the government. Private security companies are profit-driven businesses. Ex-police officers may need to understand the business mindset and adapt their work practices to contribute to the company's financial success.

In conclusion, the transition from public to private security can be challenging for ex-police officers due to differences in work nature, expectations, and culture. However, with training, adaptation, and a willingness to learn new skills, ex-police officers can successfully transition to private security roles and leverage their experience to contribute to the safety and security of private organizations.